Concerned about your well being, The Reef Playacar does not want its future guests to worry, cancel or stress planning their well deserved vacations in Playa del Carmen and the Riviera Maya, that is why it offers the following information for your consideration.
IMPORTANT DETAILS :
The Reef Resorts & The Reef Playacar will not accept any responsibility for anything related to COVID-19 tests that the guest takes at any other local clinic. The responsibility is entirely that of the guest and the outside facility providing the service.
The Reef Awareness Program is a complete quality, safety and hygiene program that addresses every aspects of both resort operations and guest experience, everything from arrival all the way through to departure.
- Flexible cancellation policy depending on Travel Dates.
- If you book with a travel Agency please make sure you check directly with them their cancellation policies.