The Reef Resorts Accessibility features

The Reef 28 AccessibilityThe Reef 28 Accessibility Features
  • Master suite, with easy wheelchair access (Subject to availability)
  • Wheelchair for use within the hotel facilities (subject to availability)
  • Access ramps to all our restaurants
  • Elevator to go to any floor of the hotel
The Reef Playacar AccessibilityThe Reef Playacar Accessibility Features
  • Wheelchairs only for transportation to the rooms (subject to availability)
  • Ease of movement in almost all areas of the hotel
  • Limited access to the beach for people in wheelchairs
The Reef Coco Beach AccessibilityThe Reef Coco Beach Accessibility Features
  • Ramp in the Lobby for access to the hotel.
  • Swimming pool with handrails.
  • 3 elevators in the hotel.
  • No access to the beach or specialty restaurants for wheelchair users.
Website AccessibilityWebsite Accessibility

Accessibility Statement for The Reef Resorts

Date: 8/29/2023
This is an accessibility statement from The Reef Resorts

Measures to support accessibility

The Reef Resorts takes the following measures to ensure accessibility of The Reef Resorts:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Reef Resorts is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of The Reef Resorts. Please let us know if you encounter accessibility barriers on The Reef Resorts:
  • Phone: 529848734120
  • Business Address: Paseo Xaman-Há, Retorno Sayil, S/N. Fracc. Playacar, Playa del Carmen, Quintana Roo 77710

Compatibility with browsers and assistive technology

The Reef Resorts is designed to be compatible with the following assistive technologies:
The Reef Resorts is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of The Reef Resorts relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of The Reef Resorts, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/08/2024; 07/01/2024; 06/03/2024; 05/21/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/29/2023; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/31/2023; 08/30/2023; 08/29/2023


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.