Why Book Directly With Us?

  • Free Round Trip Airport Free round trip Airport with a minimum of 5 nights for all-inclusive rates. Not available for Exclusive Member Rates, Mobile Special Rates, and with the option hotel + flight.
  • 2x1 Chichen Itza Tour - buy one and get one for free. Chichen Itza tour tickets ($100 USD). Blackout dates may apply during holiday season.
  • 2x1 in our Spa services
  • Free hydrotherapy circuit included in our luxurious Spa (for all-inclusive rates) One hidroterapy per person per stay
  • Stay at one, play at all! When you stay at The Reef 28 you can play at all our resorts. You will get free shuttle and all Inclusive access to Beach Clubs at our sister properties Reef Playacar & Reef Coco Beach, which includes the premium Beach Bar & Non-motorized water sports (for all-inclusive rates).
  • Flexible cancelation policies Cancel 24 hours before arrival to avoid a 1 night penalty fee or 1 night no show fee
  • Book now and pay upon arrival You will be charged for your complete stay on your day of arrival to the hotel. You could pay in advance, if you would prefer. Please contact reservationsreef@thereefresorts.com with your name, and confirmation number at and we are more than happy to get a different payment option arranged.
  • Bottle of wine upon arrival (for all-inclusive rates)
  • Early checkin / Late checkout (upon availability)
  • High speed WiFi
  • Best Rate Guarantee Always find the lowest rates on our website. Find a lower rate? We’ll match it!

Best Rate Guarantee

If you find a better rate elsewhere within 24 hours of your booking, let us know and we will match it! Rates online must be publicly available and bookable on the internet at the time of verification. Screenshots or other similarly produced images will not be accepted.

Rates on “Opapue” websites where the hotel brand and specific hotel are not known until the booking is made (E.G. Priceline.com, Hotwire.com).
Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services amenities. 
Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by our hotel and a specified and limited group, and are not publically available such as employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates. 
Reservations made within 24 hours of arrival. Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges. 
Rate disparities due to fluctuations, rounding or differences in the currency exchange rates.