Worth the all inclusive plan benefits

Why Book Directly With Us?

2x1 in 50-minute swedish massages at the Okom Spa

Purchase one 50-minute Swedish Massage at Okom Spa and receive the second one FREE 

2x1 Romantic Dinner on the beach. Buy one dinner & get the second one for free

Purchase one Romantic dinner on the beach and receive the second one FREE  

Best Rate Guarantee

If you find a better rate on a different website other than thereefresorts.com within 24 hours of your booking, contact us and we will assist you.

To verify if it is possible to match the rate we need you to please provide the following information:

  • Link to the website where we can see and verify the total amount in USD including taxes. 
  • Amount of people travelling.
  • Travelling dates (day, month and year)
  • Hotel
  • Plan selected (all inclusive or breakfast only)
  • Room selected

Without all these information it would not be possible to proceed with the verification of the booking.

Restrictions

This guarantee does not apply to:

  • We will pricematch with legal authorized travel industry companies that are working with The Reef Resorts. Restrictions apply.
  • We can not pricematch any package price if booked with a 3rd party including a free night special.
  • We can not pricematch any package price if booked with a 3rd party not recognized neither authorized to sell one of our Reef Resorts.
  • We can not pricematch any package price if booked via a membership, reward program or any other affiliation with discounted packages.
  • Bookings made past 24 hours will not apply to make a price match. 
  • We will not match rates from the following websites: www.reefcocobeach.com, www.reef28resort.com, www.reefplayacarresort.com,
    www.vacationstoremiami.com,     www.traveluro.com, www.stayforlong.com and www.destinia.com
  • Price match does not include the complimentary shuttle service from the airport. 
  • Screenshots or produced images will not be accepted.
  • Rates that do not specify the brand nor the hotel until the booking is made will not be accepted (eg: Priceline.com or hotwire.com)
  • Quotations that include air, car rental, taxis, service charges, meails, coupons, parking or other services amenities do not apply for the price match.
  • Rates that are not publically available such as: employee rates, offline wholesale/FIT rates, pre-paid rates, vouchers, electronic vouchers, group rates or other negotiated rates will not be accepted.
  • Reservations that have been done within 24 hours before arrival do not apply for the price match.
  • Bookings with a rate disparitie due to fluctuation in the currency exchange rate will not be considered.

Flexible Cancellation Policies

Jun 6, 2024 − Dec 23, 2024 If you cancel 48 hours prior to arrival, you will be charged a penalty of 1 night
Dec 24, 2024 − Jan 2, 2025 If you cancel 14 days prior to arrival, you will be charged 30% of your stay
Jan 3 − April 16, 2025 If you cancel 72 hours before you have a 2 nights penalty
April 17 − 19, 2025 If you cancel 7 days prior to arrival, you will be charged 30% of your stay
April 20 − 30, 2025 If you cancel 72 hours before you have a 2 nights penalty
May 1 − Dec 23, 2025 If you cancel 48 hours before you have a 1 night penalty
Dec 24, 2025 − Jan 2, 2026 If you cancel 14 days prior to arrival, you will be charged 30% of your stay
Jan 3 − March 31, 2026 If you cancel 72 hours before you have a 2 nights penalty

No Show Policies

June 6 − Dec 23, 2024 1 night penalty applies
Dec 24, 2024 − Jan 2, 2025 Applies 30% of the total stay as a penalty
Jan 3 − April 16, 2025 2 nights penalty applies
April 17 − 19, 2025 Applies 30% of the total stay as a penalty
April 20 − 30, 2025 2 nights penalty applies
May 1 − Dec 23, 2025 1 night penalty applies
Dec 24, 2025 − Jan 2, 2026 Applies 30% of the total stay as a penalty
Jan 3 − March 31, 2026 2 nights penalty applies

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