Why Book Directly With Us?

  • Guaranteed lower Rate Always find the lowest rates on our website. Find a lower rate? We’ll match it!
  • We’re right here on property Why book with anyone but the folks at the hotel?
  • Exclusive perks and privileges. Enjoy a welcome glass of sparkling wine upon arrival, complimentary WiFi, USD Spa Credit per adult per stay and late check-out (upon availability).
  • Stay at one, play at all! When you stay at The Reef 28 you can play at all our resorts.
  • Free shuttle transportation Free shuttle transportation for direct bookings with the Best Available Rate and a minimum of 5 nights (for adults only).
  • Chichen Itza Deluxe Tour 2X1 Buy one and get one free Chichen Itza Deluxe tour tickets (119 USD).

Best Rate Guarantee

If you find a better rate elsewhere within 24 hours of your booking, let us know and we will match it! Rates online must be publicly available and bookable on the internet at the time of verification. Screenshots or other similarly produced images will not be accepted.

Rates on “Opapue” websites where the hotel brand and specific hotel are not known until the booking is made (E.G. Priceline.com, Hotwire.com).
Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services amenities. 
Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by our hotel and a specified and limited group, and are not publically available such as employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates. 
Reservations made within 24 hours of arrival. Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges. 
Rate disparities due to fluctuations, rounding or differences in the currency exchange rates. 

Property Benefits

Reef 28 Book Direct Benefits

  • Best Rate Guarantee
  • Late check out (based on availability)
  • Free bottle of Champagne upon arrival for reservations with a minimum 3-night stay
  • Free shuttle transportation to and from the airport (with a minimum 5-night stay and only for bookings with Best Available Rate)
  • Chichen Itza Deluxe Tour – buy one ($119 USD) and get one free
  • One free hydrotherapy circuit included in our luxurious spa
  • Free shuttle and All Inclusive Access to Beach Clubs at our Sister properties Reef Playacar & Reef Coco Beach, which includes the premium Beach Bar & Non-Motorized water sports. 
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