Concerned about your well being, The Reef Coco Beach does not want its future guests to worry, cancel or stress planning their well deserved vacations in Playa del Carmen and the Riviera Maya, that is why it offers the following information for your consideration.
IMPORTANT DETAILS :
The Reef Resorts & The Reef Coco Beach will not accept any responsibility for anything related to COVID-19 tests that the guest takes at any other local clinic. The responsibility will be entirely that of the guest and the outside facility providing the service.
The Reef Awareness Program is a complete quality, safety and hygiene program that addresses every aspects of both resort operations and guest experience, everything from arrival all the way through to departure.
We have increased the frequency of deep-cleaning and disinfecting all common and public spaces.
Spa access will be limited and must be Schedule in advance.
Pool and beach chairs will be cleaned between every use and spaced out to ensure appropriate physical distancing.
This includes items like ping pong equipment and tables, basketballs, volleyballs, tennis rackets and non-motorized water sports equipment.
Activities that involve physical contact between entertainers and guests, such as dance classes, will be replaced with alternative activities that allow for social distancing.
- Flexible cancellation policy depending on Travel Dates.
- If you book with a travel Agency please make sure you check directly with them their cancellation policies.