Why Book Directly With TheReefResorts.com?

  • Image icon of Chichen-itza at The Reef Resorts
    Chichen Itza Tour. Buy 1 and 2nd person 50% off $99 USD x 2 PAX + $25 USD of transportation per person.
  • Dolphin Swim Special Price! $40 USD per person. Transportation included.
  • icon of 2x1 atv double tour on the Reef Resorts
    2x1 ATV, zip-lines & cenote Tour. Buy 1 & get 1 for free. 2 PAX for $99 USD + $30 USD of transportation per person.
  • Image icon of Shuttle services at The Reef Resorts
    Special pricing on private transportation. Private transport roundtrip 1 to 8 pax = $125 USD or Private transport One way 1 to 8 pax = $65 USD.
  • 2x1 Romantic Dinner on the Beach. Buy one dinner & get the second one for free.
  • Flexible cancelation facilities icon at The Reef Coco Beach
    Flexible cancelation policies. Cancel 24 hours before arrival to avoid a 1 night penalty fee or 1 night no show fee.
  • Book now and pay upon arrival icon at The Reef Coco Beach
    Book now and pay upon arrival. You will be charged for your complete stay on your day of arrival to the hotel. You could pay in advance, if you would prefer. Please contact reservationsreef@thereefresorts.com with your name, and confirmation number and we are more than happy to get a different payment option arranged.
  • Image icon of Bottle of wine upon arrival at The Reef Resorts
    Bottle of wine upon arrival. For all-inclusive rates.
  • Image icon of Early check-in at The Reef Resorts
    Early check-in / Late check-out. Subject to availability
  • Image icon of high-speed Wi-Fi internet at The Reef Resorts
    High speed WiFi.
  • Icon image of book direct offer at The Reef Resorts
    Best Rate Guarantee. Always find the lowest rates on our website. Find a lower rate? We’ll match it!

Best Rate Guarantee

If you find a better rate on a different website other than thereefresorts.com within 24 hours of your booking, contact us and we will assist you.

To verify if it is possible to match the rate we need you to please provide the following information:

  • Link to the website where we can see and verify the total amount in USD including taxes. 
  • Amount of people travelling. If there are kids, please specify how many and their age (only for The Reef Playacar & The Reef Coco Beach).
  • Travelling dates (day, month and year)
  • Hotel
  • Plan selected (All Inclusive or Breakfast Only)
  • Room selected

Without all these information it would not be possible to proceed with the verification of the booking.


This guarantee does not apply to:

  • We will pricematch with legal authorized travel industry companies that are working with The Reef Resorts. Restrictions apply.

  • We can not pricematch any package price if booked with a 3rd party including a free night special.

  • We can not pricematch any package price if booked with a 3rd party not recognized neither authorized to sell one of our Reef Resorts.

  • We can not pricematch any package price if booked via a membership, reward program or any other affiliation with discounted packages.

  • Bookings made past 24 hours will not apply to make a price match. 

  • We will not match rates from the following websites: http://reefcocobeach.com/http://www.reef28resort.com/http://www.reefplayacarresort.com/https://www.vacationstoremiami.com/ and https://destinia.com/

  • Price match does not include the complimentary shuttle service from the airport. 

  • Screenshots or produced images will not be accepted.

  • Rates that do not specify the brand nor the hotel until the booking is made will not be accepted (eg: Priceline.com or hotwire.com)

  • Quotations that include air, car rental, taxis, service charges, meails, coupons, parking or other services amenities do not apply for the price match.

  • Rates that are not publically available such as: employee rates, offline wholesale/FIT rates, pre-paid rates, vouchers, electronic vouchers, group rates or other negotiated rates will not be accepted.

  • Reservations that have been done within 24 hours before arrival do not apply for the price match.

  • Bookings with a rate disparitie due to fluctuation in the currency exchange rate will not be considered.