benefits of Booking Direct

Why Book Directly With Us?

Guaranteed lowest rate.
Always find the lowest rates on our website. Find a lower rate? We'll match it!

We're right here on property.
Why book with anyone but the folks at the hotel?

Exclusive perks and privileges.
Enjoy:

- Best Rate Guarantee
- Late check out (Based on availability)
- Free bottle of Champagne upon arrival for reservations with a minimum 3 night stay
- Free shuttle transportation to and from the airport (With a minimum 5-night stay and only for bookings with Best Available Rate)
- Chichen Itza Deluxe tour - Buy one ($69 USD) and get one free*
- One Free Hydrotherapy circuit included in our luxurious spa starting July 15th (per person per stay)(min. 4-night stay)

*World famous Chichen Itza Tour includes roundtrip transportation in a Mercedes Benz vehicle, access to the Ik-Kil cenote, access to Chichen Itza through a private entrance, (entrance fee to Chichen Itza Archaeological Site included) GrayLine Certified bi-lingual Official guide,buffet lunch (drinks not included)and free use of all Mayaland Resort facilities. Children rates for children 05-11 is $39 USD. Kids from 0-5 are free of charge. Black out dates include December 15 to January 6, March 18-22, June 15 to August 20.

Best Rate Guarantee

If you find a better rate elsewhere within 24 hours of your booking, let us know and we will match it! Rates online must be publicly available and bookable on the Internet at the time of verification. Screenshots or other similarly produced images will not be accepted.

NOTE: THIS GUARANTEE DOES NOT APPLY TO:

  • Rates on "opaque" websites where the hotel brand and specific hotel are not know until the booking is made (E.G., Priceline.com, Hotwire.com). 
  • Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
  • Qualified discount rates including, but not limited to, AAA or Senior Citizen Discounts.
  • Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by our hotel and a specified and limited group, and are not publicly available such as employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates.
  • Reservations made within 24 hours of arrival. Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates.